Frequently Asked Questions
Find quick answers to your questions about our workwear, shipping, and service policies.
How do I determine the correct size for my workwear?
We provide a comprehensive size chart on each product page. Our workwear is designed for a professional fit; we recommend measuring your chest, waist, and inseam to ensure the best performance and comfort while on the job.
What is your return policy for worn or washed items?
To be eligible for a return, items must be in their original, unwashed, and unworn condition with tags attached. If you believe your item has a manufacturing defect, please contact our customer service team for a warranty assessment.
How long will it take for my order to ship?
Standard orders typically process within 1-2 business days. Shipping times vary by location, but most domestic customers receive their gear within 3-7 business days via standard ground shipping.
Do you offer customization or embroidery services?
Yes, we offer professional embroidery and customization for corporate orders. Please reach out to our bulk sales department for a quote and to submit your company logo specifications.
Are your garments industrial laundry friendly?
Many of our products are specifically engineered to withstand industrial laundering. Look for the 'Industrial Laundry' icon on the product description to identify gear designed for high-temperature washing and heavy-duty wear.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.